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  • Supply Chain Customer Support Engineer –M/F

Supply Chain Customer Support Engineer –M/F

Who are we ?

Founded in 2000, AZAP is a publisher and integrator of an advanced supply chain planning software solution (APS: Advanced Planning System). One of the French market leaders and located near the Champs Elysées in Paris, it operates in France and abroad. As part of its growth, come join our team as Customer Support Engineer. You will become an expert in AZAP software, develop your knowledge in Supply Chain and can quickly progress to a Functional Consultant position.

In constant interaction with customers, R&D and consultants, you are responsible for resolving support requests.

What we offer you
  • Manage various subjects, calling on your technical and business know-how, and your resourcefulness. Solving problems is your “challenge”
  • Help customers: understand its modeling, go back to the source of the data, assist in the use of the software
  • Reproduce, qualify and transmit software malfunctions to the R&D team
  • Follow the resolution, communicate internally and with the client, manage imperatives and priorities
And you ?
  • Graduated from an engineering school or a master’s degree specializing in Supply Chain
  • You like technical notions and you master, know or are able to deepen quickly: SQL or Oracle, Virtual Machine, Windows, scripting languages …
  • You want to evolve towards a Supply Chain business expertise
  • Relationships and curiosity are your major assets
  • You have a good command of English both orally and in writing

Join our team as a Customer Support Engineer!

  • Take part in various projects with clients, in France and internationally.
  • Benefit from a quality integration, in a happy, passionate and high-level team.
  • Evolve in an innovative company, on a human scale, in the heart of Paris, concerned about your private / professional life balance.
  • Benefit from motivating compensation with incentive and benefits.

Send your application by mail: myjob@azap.com

You can also find our offers on our LinkedIn profile here.

Application form

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